✓ Quality - It’s the standard to which we hold ourselves and what others deserve from us.
✓ Integrity -We are honest with each other and our clients.
✓ Humility - We remain humbly confident in our own capabilities and expertise.
✓ Authenticity - Each of us plays a unique part in fostering a community of involvement and inclusion.
to creating a culture built on values and performance
1) Develop the Commitment
Evaluate the alignment of the current culture with the strategic or improvement goals, and overall, with the organization's collective sense of greater purpose.
2) Map out the Culture
Draft as a community or as representatives, a "blueprint" of the desired values and the associated behaviors behind each. Work guided by the Purpose, Culture Snapshot and intended outcomes.
3) Integrate the Values
Design and implement a plan for integrating the Values into the current systems of communication, recruiting and hiring, rewards & recognition, and accountability or performance management.
4) Sustain the Discipline
Develop an organizational dashboard that includes culture and performance metrics and a governing structure linked to the Senior Leadership Team.
What people are saying
Who we serve
State Ed Chiefs
Distributing today’s evidence-based leadership model, through a customer-service framework.
Heads of School
Creating & sustaining inspiring places to work and learn.
Elevating systems through shared leadership, starting with the central office team.
Leaders in Higher Ed
Developing Moral Leadership.
Leading Schools Forward (2017)
Results include an over eight hundred percent increase in employee enthusiastic loyalty (eNPS), a perfect site-assessment score, a complete reversal in employee turnover, an increase of every (24) Gallup measure of parent engagement, and dramatic jumps in student achievement.
People Ink (1999)
Healthcare, Technology/Engineering, Financial Services, Airlines, Hospitality & Leisure, Nonprofit, and Higher Education client sample.
How we help
Create the ideal workplace
Attract and keep top talent
Create an engaged workforce
Provide great customer service
Outperform the competition
Establish great teams
Instill a deep commitment
Bring forth the best in people
We offer institutions and systems the capacity to create & sustain great places to work and learn.
As a former educator and leader, Rich knows well the reality that great managers are rare (1:10, Gallup) and that principals/superintendents/chiefs come and go frequently (3-5yrs, LPI). He began the journey to LSF ten years ago, for the purpose of helping to bring evidence-based leadership to traditional top-down education institutions in return for significantly higher levels of resilience, employee loyalty, customer satisfaction, & performance. Organizational excellence.
Organizations with engaged employees outperform others by 47% to 202%. (Watson-Wyatt Research)
The single most important requirement for the creation of higher levels of trust (the catalyst behind performance) for any organization is to discover or rediscover the higher purpose of the organization.
It doesn't matter if an organization has a singular purpose if the leadership doesn't understand it and seek to serve it.
Engagement is an individual's sense of purpose and focused energy, evident in the display of personal initiative, adaptability, effort and persistence toward organizational goals.
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