THE BUILT ON VALUES® SYSTEM 

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Values-based cultures make organizations more successful.

Teams that work within a values-based culture are more likely to feel valued themselves. They are more “engaged” – they understand their organization’s goals, how they can help achieve them and want to go above and beyond in their work.


Is it a fit with you and your team?

The brief video highlights the signature “blueprinting” stage of the process - increasingly common today among providers, nurses, and patients.


CONSCIOUSLY DESIGN/sustain YOUR CULTURE - DON'T JUST LET IT HAPPEN

Built on Values® provides the bridge between the current state and the desired future state.  It helps organizations to:

  • Provide focus and clarity.

  • Build on current strengths.

  • Create strong teams and one strong collective team.

  • Create behaviors to build foundations for desired actions and decisions; hold people accountable for the behaviors.

  • Create an employment/service (internal/external) brand based on values.

  • Create a values based culture that will span all areas of service (internal & external) and drive results.

  • Institutionalize innovation and continuous improvement.

  • As openings arise, hire the right people to fit the culture.

  • Implement a regular and consistent employee listening process.

  • Focus on the team, student, and family.

  • Focus on giving staff what they need to meet and exceed expectations.

VALUE

The data shows that cultures of engagement are attracting, retaining and high performing. By putting Built on Values® principles to work, you can expect to increase safety, quality, engagement; reduce turnover, absenteeism and related expense; enhance your brand, grow your applicant pool, and achieve higher performance results.

  • Organizations with engaged employees outperform others by 47% to 202%. - Watson-Wyatt Research

  • Highly engaged employees are 87% less likely to leave their organizations than highly disengaged employees. - CEB


STEPS TO CREATING/SUSTAINING AN INTENTIONAL CULTURE

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1) BuilD Leadership Commitment

Leaders are the guardians and drivers of workplace culture. Through expectation and by example leaders influence teamwork, trust, communication, and so much more.  A culture assessment can shed light on issues and opportunities. - We help leaders establish and communicate their commitment to create an enviable and high performing culture. What we do:

  • Conduct culture planning and strategy meetings with leaders.

  • Define leaders’ roles during the Built on Values® process.

  • Establish an agreement to a work plan and governance structure that is aligned with strategic goals.

  • Lead an assessment of the Current and Future states.

  • Create a communication plan for engaging organizational support.

  • Develop your culture change objectives and metrics.

2) CREATE A VALUES BLUEPRINT® 

A Blueprint is like a map for getting to your culture’s ideal “future state.”  A well designed blueprint sets the stage for integrating values throughout your school, administrative offices, or entire system. - The Values Blueprint is created through a collaborative effort of key stakeholders during a one-two day work session facilitated by us and resulting in the following deliverables.  

  • A set of 3-6 core values and value definitions.

  • The expected behaviors for each value that demonstrate the commitment.

  • A schedule to engage all stakeholders in finalizing the set of values and behaviors.

  • A plan to integrate values with your vision, mission, and strategies.

  • An ongoing communications plan.

  • Establishment of a Culture Leadership Committee and Work Stream Teams, as appropriate.

3) HIRE the best Teammates WHO MIRROR THE VALUES

Hiring “A” players, those great employees who live the values is one of the most important building blocks of great cultures. The hiring process, PeoplePix® is based on proven best practices: 1) Behavioral Interviewing. 2) Peer Interviewing. 3) Interviewing for Competencies (knowledge/skills/abilities) and Values (culture fit). [Organizations implementing PeoplePix® experience significant improvements in satisfaction scores, employee retention, and overall performance.] - We help you do the following:

  • Establish a Values-based hiring process.

  • Establish a fast-track plan to hire for “high impact positions.”

  • Validate competencies needed for various positions.

  • Create interview guides with behavioral questions for competencies and values.

  • Train interviewers to conduct fair and consistent interviews across the school, administrative offices, or system.

  • Design a values-based new employee on-boarding program.

  • PeoplePix® Master Certification is also available.

4) ESTABLISH A Values-Based SYSTEM OF Recognition/ACCOUNTABILITY

In addition to hiring “A” players you must continually exceed the expectations of your people and re-recruit them every day to achieve true employee engagement. We facilitate the development of a meaningful recognition program and performance management process, based on employee input, that is designed to reinforce and hold each other accountable for living the Values and Behaviors. - We provide the following support:

  • Assess recognition practices.

  • Design a recognition program.

  • Assess the current performance management process.

  • Design a multi-rater feedback process for the Values and Behaviors.

  • Conduct leadership assessment for Values and Behaviors.

  • Incorporate Values and Behaviors into continuous coaching tools/processes for the school, administrative offices, or system.

5) INCORPORATE VALUES INTO YOUR "BRAND"

Maintaining a workplace culture that inspires trust both internally and outwardly wins engagement and increases bottom line results. The values are your brand put into action as each staff-member engages the community. Your people are your brand. - We help you develop a comprehensive branding strategy that centers on Values for the student/parent and for talent acquisition and development. More people today graduating from college are looking to work in an organization that lives by its Values. Recognition as an employer of choice and having a reputation for quality of work life is a big advantage in attracting, hiring and keeping the best talent.

6) ESTABLISH A CONTINUOUS DISCIPLINE TO SUSTAIN YOUR VALUES

Creating an intentional culture will have an immediate impact. While the system for creating a Built on Values® culture is simple, it is not easy.  Doing the right things well, every time, requires discipline and integration of the values into the DNA of the organization. We can support your continuous improvement work in a number of areas.

  • Develop an “Organizational Culture Dashboard” that includes culture and performance metrics.

  • Adopt a Culture Leadership Committee charter that includes annual assessment of culture metrics.

  • Meet quarterly with leaders to review culture metrics.

  • Create an annual work plan for the Committee.

  • Establish a governance structure linking accountability of the Committee to the leadership team.


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The core of our success. That’s the most difficult thing for a competitor to imitate. They can buy all the (best stuff). The things you can’t buy are dedication, devotion, loyalty—the feeling that you are participating in a crusade.....If you create an environment where the people truly participate, you don’t need control. They know what needs to be done and they do it. And the more that people will devote themselves to your cause on a voluntary basis, a willing basis, the fewer hierarchies and control mechanisms you need. 
— Herb Kelleher, co-founder of the organization to which the model Built on Values originated. They have gone forty-four years without a loss, in an industry that averaged less than five. It is considered one of the most successful cultures in US history.